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Enterprise Cloud Adoption and the Winds of Change

Several years ago I broadcasted a poll on LinkedIn gauging professional colleagues’ and acquaintances’ opinions on the hype vs. reality of “Cloud”. It was relatively early in, so the verdict was still out, and the response was fairly mixed.

Fast forward and Cloud is something that won over techies and adventurous users; it was trickled to and widely embraced by the consumer first, (see YouTube, Facebook, Gmail, eBay, oh yeah- LinkedIn) and the Enterprise later. Despite this fact, change management continues to be the key to a trouble free journey to the enterprise Cloud- much more of a strategic consideration and much less of an afterthought.

change

That verdict on the reality of Cloud is now in, and as many of us in IT suspected, it is much more than hype and more like a revolution; spawning similar revolutions such as Big Data (verdict is still out for some, but those in “the know” recognize the pattern): the proverbial “tip-of-the-iceberg”. Though after passing through the boardroom and making it through Finance, one of the last hurdles in your enterprise migration is actually getting your users to embrace the change.

Here are some benefits that we’ve found from experience make the changes more enticing, and therefore easier overall:

BYOD- People love their tech gadgets, and by using your own iPad at work it not only makes users comfortable but gives people a way to almost play “hooky” from their ball-and-chain PCs and laptops

Processes- Cloud can automate and streamline many of the tedious and disruptive functions your users would love to see gone. Oftentimes we see members of an enterprise salesforce who can perform quotes, sign contracts, etc right from their tablet

Teleworking- Statistics show that because people feel more conscientious about the fact that they aren’t in the office, they are more diligent about time spent working from home, including leveraging that wasted commute time

GTD- We work primarily with Google and Google Enterprise technologies, and find that features like Google Hangouts, live simultaneous Document editing, respond to email by chat and more help keep things flowing as opposed to users jumping in and out of multiple systems

Change Management is all about planning and being proactive. Every enterprise is going to be different, and one thing that goes a long way is leveraging your Comms and/or HR teams to conduct polls and put the feelers out before the whole ball gets rolling. There is also technology out there that can analyze and report on way your users utilize your current systems for data that ends up being valuable in migration scenarios.

Above all, work closely with both the stakeholders and the IT management team to ensure that you have the “Before” and “After” views for your Architecture and your Corporate Culture when all of the changes take place. Strive for universal governance and resist siloed clouds for different services within the organization.

If you have any questions on cloud, cloud migration, change management or related subjects feel free to contact info@whitestratus.com

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Could Enterprise Social Media be the New Unified Communications?

Enterprise social networking leverages intranets, social media and relevant tools to connect business users and supply access to the knowledge and resources crucial to the goals of the enterprise. Forrester Research estimates growth in Enterprise Social Software at an annual compound rate of about 61% over the next four years.

Social Unified Comm

Social Unified Communications

Unified Communication is considered a suite of services comprised of Presence, IM and Collaboration deployed within the enterprise. With UC you may send a message via one service and receive a response via another- a concept that has reinvented the enterprise network for Cisco, Microsoft and other tech giants with portfolios comprised of big ticket hardware and software. But the combination of the social enterprise (2.0) and the emergence of the cloud is changing the the game in a revolutionary way.

The ultimate goal of UC is to integrate communications to maximize business processes, and we find that there are three core business-driven purposes:

  • Collaboration
  • Productivity
  • Enterprise Transformation

You’ll notice that these are also benefits of the Social Enterprise Networking play (aka Enterprise 2.0), which actually goes a bit further. We take for granted in a business world that wants to be 2.0, but often in reality lives simultaneously in 1.0 that users can waste countless hours sending multiple emails or making several calls with little response and will often consider it the norm.

Taking dynamic, tangible, real-time communications and centralizing them into a browser / intranet and making them accessible from any device, anywhere and at any time means that you get the benefits of cloud, and much more. Rather that emails, docs and CRM records being statically accessible as one way vehicles of communication, true enterprise collaboration, productivity and transformation are available without borders of any kind in a more dynamic way. Some of the most notable benefits include:

Better access to leadership and leadership messaging- blogs and even video broadcasts can be something that’s available to everyone in the organization, along with opinion polls
Reduction in costs for an extended period of time- no need for so many phone lines and Webex accounts with things like instant Google Hangouts within your intranet
Better response time from employees and teams- driving agility and revving competition
Centralization of processes and systems- social enterprise networking can often give access to everything a user needs in one interface, including training and knowledge management
Revitalization of corporate culture- bringing the team together and making everyone accessible, from onboarding to cheering on successes*

*One tip, though: ditch the hierarchies and embrace openness to drive adoption of your social tools in the enterprise

Unified Communications has made reaching and even communicating within the enterprise much easier and more predictable; but now that enterprise social networking has nearly instantaneous communication, enterprise engagement can truly be transformed.

If you have questions or an interest in intranets, enterprise social solutions and cloud transformation in general, please contact info@whitestratus.com

Seeing the Cloud for the Data

Neither the concept of Cloud, nor that of Big Data really need introductions at this point in the Enterprise Game. Cloud is consuming the enterprise across business process, applications and more, while data is the first name of the “data driven Enterprise” and is created to the tune of 2 1/2 quintillion bytes a day, prompting investors to bet the farm on the concept of efficiently mining vast amounts of data to identify unforeseen relationships missed by competitors gathering the same crop to edge the others out.

The symbiotic connection between Cloud and mass Data creates infinite opportunities inCloudBigData the Enterprise, but also a long series of headaches for roles ranging from the (obvious) CIO and CFO to these days even including the COO and CMO.

Data can be farmed to outperform, reign in BPs, avert risk, consolidate systems, increase efficiency, streamline mergers, cut wasteful spending, modernize IT, identify potential markets, boost innovation, on and on… But do you really need all of that data? Who determines what is kept and discarded- or what is the value of what isn’t trimmed vs the cost of storage and backup? Have you seen the cost of the heavy lifting for juggling data of this size? The processing power needed for Enterprise-sized data is Enterprise-priced for on-prem and owned (-even colo) data centers, and then you have to plan, build, manage and scale it all on top of that.

That’s where Enterprise Cloud and the “Back-to-the-Basics” concept of Cloud as a utility come in. Cloud backed by a provider such as Google has the on-demand power, scalability and elasticity needed by the Enterprise on an as-needed basis with wholesale prices. This comes with multiple, redundant, secure data centers managed by the best in the business, and all wrapped into the same price to deliver what the Enterprise really needs: actionable and data-driven business insights.

‘Michael J. Franklin, Professor of Computer Science at UC Berkeley, remarked that [Google’s] BigQuery (internally known as Dremel) leverages “thousands of machines to process data at a scale that is simply jaw-dropping given the current state of the art.”’

Google states that “BigQuery is a web service that lets you do interactive analysis of massive datasets – up to billions of rows. Scalable and easy to use, BigQuery lets developers and businesses tap into powerful data analytics on demand. BigQuery works best for interactive analysis of very large datasets, typically using a small number of very large, append-only tables. For more traditional relational database scenarios, you might consider using Google Cloud SQL instead.”

For some actionable insight into BigQuery, take boo-box as an example. boo-box is an advertising network with clients like Intel, Fiat and Unilever that places 3 billion ads across 350,000 sites on just a monthly basis that uses BigQuery over MySQL and Hadoop to gain all but real-time insights into their business.

White Stratus is leveraging BigQuery to help Enterprise customers in sectors like retail to drill in on the who, what, where and why of their customers- live, as it happens, improving supply chains and streamlining their teams. And this is just the tip of the iceberg when it comes to the possibilities laid out by the powerful combo of Cloud and Big Data for the Enterprise.

If you would like to hear more about Cloud, Big Data, Google or BigQuery for the Enterprise please contact info@whitestratus.com

White Stratus Becomes a Google EMEA Premier Partner

Contact: Tim Drury/White Stratus FOR IMMEDIATE RELEASE
Tel: 1-888-414-1780
Cell: 1-917-975-3809
Email: tim.drury@whitestratus.com
White Stratus Becomes a Google EMEA Premier Partner
Premier Partner Status Offers Greater Integration Possibilities To Enhance Services
2-22-2013 Manhattan, NY: White Stratus, a Global Enterprise Cloud consulting firm, announced today that it has become a Google EMEA Premier Partner. White Stratus received training, support, and deployment services from Google as a participant in this program. The White Stratus team was also given access to APIs for integrating Google Apps into clients’ business operations.
White Stratus provides businesses with technology services aimed at moving their IT environment to the cloud. ”We see Google’s Enterprise suite of offerings as a quick win for our customers wanting to generate value from the cloud- in EMEA, and globally” says White Stratus CEO Tim Drury. “The costs are minimal and the benefits in terms of efficiency gained through real-time collaboration are enormous.”
White Stratus plans to offer Google based software solutions to new customers and their more than 1000 existing clients in the financial services, technology, telecommunications, hospitality, retail, and logistics industries. The company continues to develop partnerships with other web-based application developers to provide a full range of enterprise business software in the cloud. With Google applications such as Gmail, Google Calendar, and integrated IM, users can stay connected and work together with ease. Google Docs and Google Sites offer word processing, spreadsheet, presentation, and website creation tools. These allow employees to share files and collaborate in real-time, keeping versions organized and available wherever and whenever users work. In addition to assisting with migration and integration, White Stratus also provides ongoing development, innovation, service and support and specializes in enterprise-specific solutions such as intranet/social, document management, big data, cloud platform and custom workflow.
About White Stratus
White Stratus is a leading provider of software development, system integration and business consulting services to help enterprises realize the benefits of cloud computing. White Stratus products and services are used by over 10,000 enterprise customers globally. White Stratus is a Google Enterprise Partner with offices in New York, London, Amsterdam, Tokyo and Sydney. For more information, visit http://www.whitestratus.com.
About the Google Apps Reseller Program
The Google Apps Reseller program includes resellers, consultants, and independent software vendors that sell, service, and customize Google Apps for Business for their clients. Businesses receiving Google Apps through an authorized reseller can benefit from customized support. To learn more about the Google Apps Reseller program, go to www.google.com/a/xyz.

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White Stratus is a trademark of White Stratus. All other company and product names in this document are the property of their respective owners.

Google, Google Apps, Gmail, Google Talk, Google Calendar, Google Docs, Google Sites and Google Video are trademarks of Google Inc.

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The $’s and Sense of Cloud Scalability

In today’s world there are two basic models for cloud computing: One is utilizing a particular application for a particular purpose, SaaS; two is the process of developing applications with the specific purpose to run an app engine, IaaS. Now don’t get me wrong, both of these service models have a wealth of positives about them, but they are inherently limited by definition. What you are essentially doing here is creating building blocks and placing those blocks in an environment specifically designed for them to succeed. The blocks do what you intended for them and the environment thrives because of it. What limits the services is the lack of flexibility of the blocks. They are extremely rigid and stubborn applications which, in the end, are forever constrained to their singular task in their singular environment.

The progression forward when dealing with this inflexibility issue is to get away from a predefined solution and move towards raw computing power, and that is what Google Compute Engine is. In the past 4 years, Google has begun a movement away from traditional server sellers such as IBM, HP and Dell and positioned itself as the world’s fifth largest server maker. The cloud-based, elastic environment Google created has the potential to be best friend to everyone from garage startup to enterprise corporation:

Example #1: Steady State Organization
A technical solution company has been around for 4 years now and is well established. Their clientele has grown at a steady rate and in turn their number of employees has reached 50. They have a discovered that at their peak work hours they will need about 100 servers to support their entire business model. They had the capital, so they simply went out and bought the servers. What management didn’t consider is the servers rarely, if ever, run at 100 percent. According to Gartner research, Server utilization is often at the low end of the performance range, averaging between 7 and 15% of their potential power. In addition, they are only performing account process for about 3 hours each night, and sit dormant the remainder of the time.

The servers filled an immediate need and the company could afford it, so they can live with the down-time of the servers. What they fail to understand is that by moving these servers into Google’s Compute Engine they would have had a much more dynamic conversion of capital expenses into growth profit. The cloud enables a firm to pay only for the servers while they are using them. The servers would stretch out to the power of 100 servers during peak work hours when everyone is in the office, then scale back down as people begin logging off at the end of the day. By doing so capital IT expense is dramatically decreased.

Example #2: Startup Organization
A Government agency is following the growing trend towards e-government and online service for citizens. Their initial intention was to start online conveyancing and transactions of property sales. In the old world it would take a 5 year, 75 million dollar binding contract to accomplish the goal with an IaaS solution. Again there would be the inherent risk that would be taken on by either the agency or a service provider, lets say IBM. With a million transactions per year, the agency will pay IBM just 15 dollars per transaction. Pretty sweet deal right? Wrong. The deal may seem advantageous at first glance but, this same function could be created in the cloud for one-hundredth of the cost.

Furthermore they cannot easily repurpose that infrastructure when they decide to cut ties with IBM and cancel the project. In all likelihood they could end up having to pay IBM even more money just to come and take the servers away for them! This far too much risk for an organization in the public sector to endure.

If they take their same business plan forward into the cloud model the risk immediately vanishes. They can start with 1 transaction that requires about 1 hour of processing, and thats all they will have to pay for. From there the number of transactions/processing can build and the servers will expand and retract as needed. On top of that, they are free to walk away from the infrastructure whenever they want, with no cancellation fees or useless, space-consuming servers lying around. Further, speculative startups that are unsure of their business model can confidently use cloud based IaaS to grow as the opportunity grows. The engines will scale up or down as your business needs dictate.

Example #3: Need to Start then Eventually Shut Down
The need to begin a project that has a designated and limited run time is not uncommon. Whether you’re business is managing a transition from analog to digital TV broadcasts or running a promotional website for the Summer Olympic Games, the need to quickly create and easily shut down a process is an absolute must. When you are managing a project like this with Google Compute Engine, there are a number of glowing qualities that will enable a smooth and successful project. During the development of the necessary infrastructure you can utilize the cloud to test interim and potential platforms. You can move specific testing environments into the cloud, without transferring the entire business over. This allows for something of a trial-and-error process in designing your platform. If an idea is created in the cloud then deemed unsuccessful there will be absolutely zero decommissioning costs and you can simply wipe the slate clean and start again.

Now if this situation is carried out in the old world IaaS, it is a completely different story. If, after a month of developing a new website you find that there is more work to be done than originally predicted and you’re in need of increased computing power, you will be in the position of ordering say 6 more servers to support the growing project. Those servers will probably ship in from HP in about 6-12 weeks. In the cloud a request for more servers can be filled in about 2 minutes. This ability to make smart and quick decisions about infrastructure is simply revolutionary.

So back to the “shut down” part of this example.. The Olympic Games are over, you no longer have need of the servers and it’s time to shut down this successful project. Instead of being stuck with unused servers taking up space in a data center, or trying to sell them to another department, you now have the pleasure of walking away from the infrastructure contract when you are done with it. No clean up crews, no cancellation fees. You paid for it while you used it, you’re done using it, so you’re done paying for it. No longer do you have to watch the profits of a successful six month promotional campaign dwindle away as you pay the IT costs involved with making the whole thing happen in the first place.

Conclusion
Google Compute Engine has the speed, agility, elasticity and web scale that businesses of all shapes and sizes absolutely need in today’s digital world. It puts IT in a much more responsive position with less capital risk.

Written by Tony Evans, Managing Director of Australia and New Zealand, White Stratus
For more information visit www.whitestratus.com 

 

Google+ [Almost] For the Social Enterprise

The potential market of enterprise social collaboration is expected to multiply by ten over just the next four years, according to Forrester Research. But when “Bob in Marketing” shares some positive initial campaign statistics with his company’s Sales “Circle” on Google+ and schedules a follow up video Hangout on Air to gather live feedback, that’s not what’s on his mind. All that “Bob in Marketing” knows, is that there’s a way for him to share information in a collaborative stream within his existing apps environment that doesn’t involve jumping into another system, writing up a time-consuming mass email or calls around the enterprise to people who may or may not be there. His collaboration is social, specific, and effective as opposed to static and peripheral.

The social enterprise collaboration space is made up of many names now swept up by the larger IT providers: Yammer, Chatter, Jive and Quad to name a few. The landscape is cluttered to the point of confusion around who owns them, to what extent they have been integrated with their owners and how viable they are based on your enterprise investment in Salesforce, Cisco, Microsoft, etc. Beyond this, many platforms have been built for silos of the enterprise, like Sales or IT and are not a great experience for connecting the broad, far-reaching needs of an organization. Meanwhile, the smaller players are typically more vertical and SMB focused and don’t hold much confidence in the enterprise realm. All of this leads to tug-of-wars between CIO’s, CMO’s, CFO’s, HR, business and IT regarding strategic direction and investment.

Enter Google+, late to the Facebook, Twitter, etc. social party on the consumer side and seemingly filled to the brim with excitement- the young kid that was never invited and seemingly doesn’t have a clue. The platform was very nice and even different enough to be innovative, but really only adopted by specific circles such as techies, photographers and FB haters. The entrance was drawn out rather than grand, due to the invite-only release, the lack of iOS acknowledgment, no API info and other issues which had nearly everyone writing G+ off as another flop, a la Google Buzz or Wave.

But was this another Google Wave, or a Google Sleight-of-Hand? Google has a reputation to-date of taking applications that have been tried and tested in the consumer realm en mass, and ushering them into the enterprise (see also “consumerization of IT”, Wikipedia). Competitors and critics say that this “made-for-consumers-and-delivered-to-the-enterprise” approach is backwards, but many experts in the space are beginning to see what they think is an intentional Trojan Horse approach where the “freemiums” work out all of the kinks, endear the product, spread the word and “need” it at work (oh and BTW, BYOD is as conducive to this model as it is to Google’s cloud delivery model). Does everyone remember one of the greatest enterprise plays of our era, Gmail which now serves 40+ million businesses around the globe? Truth be told, this Google Trojan approach brings back an oft-quoted line from The Usual Suspects: “The greatest trick [he] ever pulled was convincing the world he didn’t exist.” So, backwards or strategic?

Cut to today: Enterprise organizations, especially those already on Google Apps, have had a taste of Google+ and so far they really, really like it. We now see that the tools that are working together for the Enterprise in G+ like Hangouts, Docs, Circles (for Depts, Projects, Distro Groups), Search, and now even recently Events – are valuable pieces of the overall product, which can consolidate enterprise tools across many budgets including collaboration (expensive) and even UC (more expensive). The formula that makes G+ work is the sum of all of these features, plus the actual user experience. This of course equals the social piece: that organic connection that closes the gap between a faceless name and “Bob in Marketing” who’s from the same college, has worked in the background on common projects and happened to drive the product awareness that led to your most recent sale. Additionally, out of all of the enterprise social platforms out there, Google+ is the one that really seems to “get it” by leveraging actual real-time collaboration across time, space and device. Dennis Howlett of ZDNet said it best, “There will be the inevitable comparisons with Yammer, Chatter, tibbr, Streamwork and many others who think (wrongly) that this is just about social networks. In my world this is about getting things done and on the basis of what I see today, Google is on the right road…”

So the invitations are in the mail, but this party hasn’t quite started. As many organizations begin to see the potential for G+ in the Enterprise, they’re also beginning to see holes in the scorecard:

  • What if “Bob in Marketing” accidentally shared that info with a vendor who also happens to service a competitor (or a Circle of Vendors)?
  • What happens when an employee is fired and he/she still has access for sharing/ranting into the stream?
  • What’s to keep company info from being shared outside of professional profiles?
  • Overall, how do you manage G+ from an administrative and policy level rather than just a user level?
  • How can you capture and retain information from a social stream, especially when the interaction may carry across departments, countries, etc?
  • What if we’re planning a bday surprise cake for “Bob in Marketing” and he’s part of the Circle I need to plan with?

As a consulting organization centered around cloud (particularly Google cloud) solutions, one of the top questions asked of us here at White Stratus by enterprise CxO’s is when, exactly Google+ will be enterprise-ready. The unofficial word-on-the-street is that it may happen in the next 12-18 months, but not only are there rumors that Google+ acquisitions are actually now on hold, but Google’s iterative dev/release process can always lean towards demand in other areas of Google Apps.

Our answer to this problem in the Enterprise space is a platform that began as a solution commissioned by a client (one of the largest international retailers in the world), that emulates Google+ and not only has all of the needed security but adds integrated access to Google Apps tools like Mail, Contacts, Docs/Drive, resources like HR documentation/forms and even allows for the information to be migrated at some point down the road to either G+ (for the Enterprise) or another system. Our Google Social / Intranet Solution is built on Google solutions, making it both solid (CTO) and affordable (CFO) for the enterprise.

Now that word of this solution has trickled out to Google and their counterparts, we all but have a waiting list of enterprise organizations interested in demos for their teams, as this solution effectively sidesteps the need to create a costly external system in the interim and even stores streams and content for migration at a later date.

So now “Bob in Marketing” has a solution that not only meets his collaboration needs with associates, but can be managed and integrated in the enterprise: leveraging both the powerful enterprise ecosystem of Google Apps and an enterprise’s most valuable resource- its people.

“Collaboration will be the critical business competency of the internet age. It won’t be the ability to fiercely compete, but the ability to lovingly cooperate that will determine success. Rather than focusing on stomping the competition into the ground, true leaders of the internet age will focus on creating value for their customers, intelligence and skill in their talent, and wealth for their investors and shareholders.” - James M. Kouzes

For more information about our Google Social Enterprise solution:
Visit our website at www.whitestratus.com/wssolutions/social-enterprise or email socialenterprise@whitestratus.com

Written by David Watts, Director of Business Development, White Stratus

Finally, Google Apps Customers Have an Enterprise Ready Social Solution

In the last 24 months many companies have caught Facebook Fever and decided that adopting Social technologies in the enterprise can help drive significant value. Some of the benefits sought are higher levels of employee engagement, better access to the right experts and lower communication costs. Additionally, many employees have used social tools on a personal level for years, leading to rapid adoption curves in the enterprise when they are available – something rarely seen in traditional IT / HR controlled intranet style environments.

The rise of social in the company has seen the rise of a gang of competitors vying to offer their services – Jive which went public in Dec 2011, Yammer (recently acquired by Microsoft, reflecting the heat of the sector), Chatter launched by Salesforce and Tibbr by Tibco.

These tools, to differing degrees, do ‘Social Enterprise’ very well. But they all suffer a major flaw from an IT strategy perspective – they are point solutions. Deploying them creates, for the CIO, yet another source of siloed information in the organization, and another source of cost (software cost alone for these tools can be hundreds of dollars per employee per year).  Microsoft stands alone as having the potential to integrate Yammer into SharePoint, Office and Lync and offer a truly enterprise-wide collaboration environment, but knowing Microsoft how long will that take, and what will be the cost is anybody’s guess?

Given the excitement in the space it is not surprising that Google Apps has captured the attention of many large organizations as a possible solution for Social Enterprise. What excites them is a platform that offers not just Social, via Google+ the Google Social offering, but a complete enterprise-wide collaboration environment that supports structured data such as intranets and team sites, voice and video communications, real time document creation and editing, storage of terabytes of data and of course traditional enterprise mail and calendar.  That is a lot of IT consolidation opportunity. And all of this for less than the cost of a stand-alone Social Solution, backed by a company with an unparalleled track record for pushing the boundaries of product innovation.

The unfortunate reality is that right now, Google+ is not viewed as ready, by some enterprises. It lacks a few key features such as ability to limit posts to within the domain, ability to sync groups – called circles – with the official corporate employee directory.    Given the pace of innovation in the Google Apps suite (250 new capabilities released last year alone), we can expect that these gaps will be closed soon but for Google customers wanting to add Social Enterprise to the long list of capabilities covered by their Apps platform, they have to play an uncertain waiting game.

That is until now. White Stratus has launched an Enterprise-ready version of Social for Google Apps Enterprise customers. The solution closes gaps like the ones mentioned above and offers the ability to tailor your Social Enterprise environment just the way you like it. Twitter Integration? Private circles for execs? Keyword Monitoring for compliance? These can all be done using the White Stratus Google Social Enterprise solution.

The best news? The Google Social Enterprise solution is free for our Enterprise Google Apps customers and data can be migrated over to Google+ when it is Enterprise ready.

For more information visit page on Google Social Enterprise, or if you are feeling nostalgic for the good old days, email socialenterprise@whitestratus.com

 Written by Tim Drury, CEO, White Stratus
Contact: Tim.Drury@whitestratus.com  

Journey From SharePoint to Google Apps: It Won’t Take Long (Part 2)

 

Earlier in the week I talked about the opportunity to transform the way an organization works by moving from a legacy environment like SharePoint to a modern collaboration platform like Google Apps. This week, I am going to talk about how to make the move.

As always, cost and value will be key factors in determining what moves can bring you the highest business benefit. Cost is straightforward and can be estimated based on the characteristics of your environment. Value on the other hand is a bit more complex but can also be achieved by benchmarking the benefits seen by others. Here is a recent value assessment done by a White Stratus customer who moved from SharePoint to Google Apps.

 

 

Once you have a clear understanding of the benefits of making the move, it is time to start the process. We find that a 3 phase approach works well for most customers:
The first step is to focus on Enablers such as Single Sign-On and Federated Search that will help with the end user experience and connect the Google environment into other parts of your infrastructure. Next comes the Quick Wins that typically drive significant benefit with minimal cost or complexity from an implementation perspective. Generally, these will encompass Intranet Portals, Doc Management and Team Sites. Finally, Strategic Capabilities should be pursued as a long term goal. This could range from an upfront assessment of the implemented SharePoint reports, to the replication of an App written in Visual Studio using Google App Engine. These can have significant differentiation from a competitive perspective but may take more time to implement.

 

 

With your roadmap defined, a good way to start is with an early adopter group with an obvious need for better collaboration capabilities, eg. a marketing department who needs to rapidly create content using inputs from multiple sources, or project management offices trying to coordinate across many moving parts. The Google collaboration tools are temptingly easy to deploy, but for large enterprises it helps to have a Google Partner who has been through the transformation journey a few times and can provide the tools and experiences that will make everyone’s life easier.

More information can be found about how to migrate from SharePoint to Google Apps on our SharePoint to Google Apps Transformation Whitepaper.

Written by Tim Drury, CEO, White Stratus
Email: Tim.Drury@whitestratus.com 

Journey From SharePoint to Google Apps: It Won’t Take Long

SharePoint as a tool has been around since 2001 and has been used by organizations to support a range of business functionality typically centered around sharing content and documents. It has the potential to be used for a lot of things: intranet portals, social tools and enterprise search intelligence, process integration, workflow automation and providing core infrastructure for third-party solutions such as ERP. In many cases it supports basic team sites and document management. So what’s the problem?

The problem lies with an organization’s inability to fully exploit the tool mostly due to its high cost, the complexity of getting it working and a lack of end user adoption. The necessity for heavy involvement from IT and business analysts tends to drive the management cost skyward, and these expenses don’t go away once the solution is live. So what is the solution?  

Companies are beginning to look at progressive models of cloud-based collaboration that provide greater transparency and usability in a real-time, multi-channel communications environment. Google Apps is increasingly being considered as an alternative to SharePoint, but a move from SharePoint to Google Apps requires a fundamental shift in thinking.

This means doing things like shifting away from multiple versions of documents to one single copy-of-the-truth, relying less on hierarchical folders with IT-controlled security groups and more on decentralised file management and intuitive search-based access. It means shifting away from doing things at an office with a desktop, to doing things anywhere at anytime on any kind of device.  It means relying on search, social streams and dynamically shared content to connect employees, instead of rigid data stores like centralized file systems and document lists.  It means simultaneous collaborating within documents rather than waiting in line to add content to a sequentially updated document. It also means giving up things that are no longer needed, relevant or used even if, at first, this seems hard to do.

There are significant benefits in adopting this new way of collaboration, but it does raise a challenge for customers who are already using SharePoint. How do we manage this transformation?

More information can be found about how to migrate from SharePoint to Google Apps on our SharePoint to Google Apps Transformation Whitepaper.
Also stay tuned for part two later in the week.

Written by Tim Drury, CEO, White Stratus
Email: tim.drury@whitestratus.com 

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Posted in Google Apps Migration by White Stratus Social. 4 Comments

Global Rollouts and Enterprise Capabilities, Crowd Pleasers at AOT Tokyo

 

There were 1600 individual clients as well as 300 individual partners gathered to share state-of-the-art business and technology information at Atmosphere on Tour in Japan 2012, making it the biggest Google event ever held in Japan. AOT 2012 is making three stops in Japan this year, the first one of which was in Tokyo. White Stratus Japan and I participated as one of the 10 Gold Sponsors, which I saw as a great accomplishment in and of itself for the Japan division has only been open for 10 days. As we are the newest Gold Sponsor for Google it served as our first major activity and a coming out party in Japan.

Prior to the partner presentations, the morning started off with a series of keynote addresses from Google speakers called “Work in the Future”, which served to introduce the latest Google Enterprise Products. As a Gold sponsor I prepared a 40 minute presentation that introduced White Stratus’s successful global roll out case for the dutch retailer Royal Ahold. My intention was to explain the Big Google Concept as a state-of-the-art business innovation enabled by the Google cloud. My message really sank in with the audience due to Royal Ahold’s enterprise size of over 50,000 seats.

While most presenters talked about their specific tools and how they could be integrated easily with Google, as the only consulting firm amongst the sponsors (others were resellers, volume resellers and true vendors) I felt unique in explaining what can be achieved by going beyond Gmail and into the cloud platform, to utilize the enterprise capabilities such as google compute engine to maximise the innovation power.

Our implementation of Gmail collaboration social enterprise for over 50,000 people was a complete success and I went on to explain the next step for Ahold, which is big time, real data analysis using Google cloud platform for business intelligence and real-time analytics for strategic enterprise dashboards. The idea of compiling all live business information for the management level to see in real time and make quick decisions is a brand new idea for the Japanese market.

At the end of my presentation an audience member approached me said that he liked how I focused on business rather than IT. This is exactly what a migration to Big Google is all about. Moving the IT department of enterprise businesses to a stage where they can focus on the real business at hand and not just IT is essential. Several key Google partners (including SoftBank!) approached me at our booth throughout the day regarding collaborative works in the near future and their comments were rather consistent…

“We always wanted a partner who could work together on a global scale!”

“There’s the missing piece!”

Overall, my participation in AOT Tokyo 2012 was a massive success. It served as the launch for White Stratus Japan and more and more people are asking that all important question… Who is White Stratus? Who we are is more than a deployment venue, we are a team of consulting experts who are revolutionizing the way enterprises are carried farther along into the world of Big Google, and beyond.

Written by Takashi Ito, Managing Director of White Stratus Japan, Contact @ socialenterprise@whitestratus.com

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Posted in Uncategorized by White Stratus Social. 2 Comments